Today is the official End of Service (EOS) for Microsoft’s operating system Windows XP.
They have violated their own EULA by not being able to provide replacement back up software for this product. In true Microsoft fashion, I have a message for them:
You complained that you wanted to innovate and then set a continuous rolling date for the Windows XP OS. You (your product) allowed extension after extension of the date that the product would EOS.
Now, within a month before that date set by you, well within the allotted time period, you have refused to replace backup software for a computer bought from a well known store that helps disabled people find work and practices a lot of good will, if you know what I mean.
You are not abiding by those well known and bragged about principles of innovation and customer service.
Neither Microsoft or HP was able to help me get replacement software for a product built in 2004 as a business computer, and donated to that charitable organization, which then sold it to me. Thereby benefiting someone’s employment.
Thanks Microsoft and HP. You know how to talk deadlines, but when it comes down to it, the answer from you is always the same.